Giving Connection

Family and Children’s Service - The Crisis Line

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Volunteer

2400 Clifton Avenue, Nashville, TN 37209, USA

EIN Number: 62-0499284

contact information

Phone: 615-320-0591

Hours: Closed

Mon - Fri 9:00 AM - 6:00 PM (EST)

Sat Closed

Sun Closed

Website: http://www.fcsnashville.org/

Email: social.media@fcsnashville.org

NTEE Code: P40: Family Services

MISSION - WHAT WE DO

Our mission is to connect individuals and families to hope, to healing, and to one another. Family & Children’s Service (F&CS) serves all people in crisis and transition by meeting them where they are, understanding their needs, and connecting them to the resources they need. F&CS often ‘fills in the gaps’ in social services, creating a safety net to ensure that all children and families can be safe and healthy. Each year we provide services to more than 50,000 Tennesseans.

SERVICES - HOW WE DO IT

If you are in crisis, please call (615) 244-7444 for our 24/7 crisis line for help. Community-Based Services Community-Based Services includes the Davidson County Relative Caregiver Program (kinship care), Family Resource Centers (in-school social service delivery; five across the county), Fostering Resilient Communities (training and targeted programming addressing childhood trauma), and Transform (Trauma-Informed Care specialized training). These programs are literally based in the community, with FCS staff members delivering services in client homes and schools, and co-located at partner nonprofits. Counseling Services Counseling Services includes a wide range of counseling-based programs such as Family Focused Solutions (welfare to work counseling); in-office individual and family counseling; and FCS counselors/case workers that are co-located at community partners including the Metro Police Department Domestic Violence unit, YWCA, Conexion Americas, Martha O'Bryan Center, STEM Prep school, and others. Counseling Services also includes Wendy's Wonderful Kids, which prepares older children in state custody and adoptive families for adoptive placements. Counseling Services also includes our Crisis Line and Survivors of Suicide Loss Support Groups. Healthcare Access Healthcare Access is the newest and fastest growing area of FCS and includes Health Assist (health navigation for the under and uninsured), Get Covered Tennessee (ACA/Obamacare enrollment and navigation), Language Services (contract-based language interpretation for LEP and non-English speaking clients), and the State Health Insurance Assistance Program (SHIP) and Medicare Improvements for Patients and Providers Act (MIPPA) Programs (outreach and education about government health benefits for seniors and those with disabilities). FCS is the lead agency for ACA enrollment coalition across the state of Tennessee (Get Covered Tenn; The Get Covered Tenn initiative serves tens of thousands of Tennesseans each year that are not included in our service numbers because the services are delivered by a coalition of nearly a dozen agencies, including FCS.)